![]() Thirdly, our trading history coupled with our scale of operation - fourteen outlets nationwide - allows us to buy direct from the diamond cutting houses, avoiding wholesalers and distributors. This way we can guarantee an accurate assessment of the diamond. The diamonds are then valued by a member of the jewellery valuers society according to international market prices. ![]() Secondly, our own in house gemologist regularly checks the quality of our diamonds before they are sent to an independent gemologist where they are colour graded. Walker and Hall endorses and follows the Kimberly Process and hereby guarantee that our diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the suppliers of these diamonds.įirstly, Walker & Hall is one of the oldest jewellers in New Zealand and with age and family ownership comes trust and a dedication to quality. From here diamonds may take a number of different channels before being set into a piece of jewellery.Īre Walker & Hall diamonds conflict free?ĭiamonds offered for sale by Walker and Hall have been purchased from legitimate sources not implicated in funding conflict and are in compliance with United Nations resolutions. Once the diamonds are extracted, approximately 80% pass through the hands of De Beers and on to the cutting centres of Antwerp, New York and Tel Aviv. The vast majority of the world's diamonds are now mined in Russia, Australia and several African countries such as Angola, Namibia, Botswana, Zaire and Sierra Leone. If you have any questions regarding Q Card or Gem Visa, please contact us or visit our Finance page. Now you can take the time you need, while your special someone receives the gift they deserve. Yes, from 3 to 24 months interest free terms are available with Q Card or Gem Visa. Please see our Payment Options page for more information. Gift vouchers: Diamond club loyalty and paper vouchers The following payment methods are accepted on this website -Ĭredit/Debit card - Visa, Mastercard, American Express, Diners, Q Card Online orders can also be exchanged at any of the following Walker and Hall stores: Anzac Avenue, Newmarket, Queen Street, Silverdale, Albany, Sylvia Park, NorthWest & Bayfair, 342 Lambton Quay. Unfortunately we are not able to accept items for return if they have been specially ordered, sized, engraved or altered.Ĭertain promotions may also mean an item is unable to be returned - if this is the case it will be clearly stated with the item details during the promotion period. We will do the rest!Īll items are to be returned in new/unworn condition in their original packaging. Simply print and fill in the Returns form and return it with your order. You are welcome to return your online purchase for an exchange or gift certificate. Please contact us by email, or by phone on +64 if you have any questions or comments about your delivery or shipping options. To track your order, have your track and trace number handy and either call CourierPost on 0800 COURIER or visit. Your track and trace number will be emailed to you once your order has been dispatched. If your address has a pre-existing Authority to Leave request set up with CourierPost directly then any signature required option will be left as per the instructions on the Authority to Leave. A non-signature required option is also available on request, if you would prefer this service please stipulate this in the Notes field in the Cart page. If there is no one to sign for the package when the courier driver calls, they will leave a card to call with details for redelivery. Rural deliveries can take an extra 2-3 working days or can be delivered to the nearest Post Shop if more convenient.ĭo I need to be home when my order arrives?Īll orders require a signature on delivery and are shipped using CourierPost Signature Required track and trace courier packs. Please allow an extra 1-2 days for delivery if paying by Internet banking. We will advise you as soon as possible if there is a delay on an item you have ordered. Most orders are received within 2 working days of the order being placed. We will be in touch if your delivery address is outside of these zones. Shipping to Australia is available for $55 for most Metropolitan areas and takes 5-10 workings days. Orders placed outside these hours with this option selected will be delivered on the next working day. Same Day Delivery will only be available Monday-Friday for orders received by 12pm (excludes public holidays). ![]() To use this service please select Same Day Delivery in the checkout page. A $9 shipping fee applies ($14 for rural deliveries) for orders under $100.Ī Same Day Delivery option is available for deliveries within Auckland. We offer FREE express delivery for online orders of $100 or more throughout New Zealand.
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